Building products in complex systems.

Zach Soudan is a product designer with 16 years of experience working across complex industries and regulated environments. He takes a systems thinking approach to shipping products — bridging research, innovation, and AI adoption into features that solve real problems at scale.

Available
Open to individual contributor roles, collaborative AI startup projects, consulting engagements, and networking. Based in Rochester, NY — working globally.
Experience
Xerox2024–25
Sr. Product DesignerLed product design for enterprise document workflow solutions.
Oevra2024–25
Staff Product DesignerDesigned a luxury membership platform from concept to launch.
Neue Axiom2022–24
Head of Design, FounderFounded a design consultancy focused on AI-native product strategy.
Arvest Bank2022–23
Principal Innovation DesignerDrove innovation initiatives across digital banking — work under NDA.
Science372021–22
Sr. Product DesignerDesigned a decentralized clinical trial platform serving five user types.
Rokkan2018–20
Sr. Product DesignerShipped digital products for Walmart, Cadillac, and American Express.
Canvas82017–19
Behavioral Analyst & WriterResearched behavioral trends and wrote cultural analysis reports.
IDEO2011–15
Interaction DesignerDesigned interactive experiences at a global design consultancy.
Xerox PARC2010–11
UX DesignerContributed to UX research at Xerox's innovation lab.
Capabilities
AI-Native WorkflowsHands-on with agentic workflows, MCP integrations, local LLM infrastructure, and autonomous AI engineering — from concept to shipped product. Zero-to-OneTook multiple products from blank canvas to launched — including clinical trial platforms, membership systems, and enterprise onboarding flows. Complex Workflow UXDesigned multi-role workflows for clinical coordinators, financial advisors, and enterprise users with competing needs and compliance requirements. Systems ThinkingConnects research, design, and engineering into cohesive product strategies — seeing how components, users, and business goals interrelate across complex environments. Innovation DesignIdentifies emerging opportunities and translates them into new product concepts, features, and strategic directions — from trend analysis to execution. User ResearchLed mixed-methods research including qualitative interviews, usability testing, behavioral analysis, and Jobs-to-Be-Done across healthcare, finance, and retail. Regulated EnvironmentsShipped in FDA-compliant clinical trials, HIPAA healthcare environments, and regulated financial services — where design decisions carry legal weight.
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Work

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